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Denying Claims the Right Way

Posted by Nancy on March 25, 2012 in Claims Management, Litigation Management, Risk Management |

  Read my latest guest entry on Kevin Quinley’s blog, The Claims Coach. Denying claims the right way helps reduce litigation.    

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Cavalcade of Risk #144 is a Turkey!

Nancy Germond hosts the 144th Cavalcade of Risk, and it’s no turkey!

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Handle Claims With Scrabble-Like Strategy

Posted by Nancy on August 22, 2010 in Claims Management |

I was trained by some great claims managers who taught me the first important lesson of claims handling—make a decision.

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