Ever wondered how my voice sounds? You’ll never have to wonder again. Listen to a 15-minute risk management podcast where I review the top five mistakes new risk managers, or any managers for that matter, can avoid.
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I think numbers 7, 8 and 10 really speak to me. Don’t believe your own PR–think of it as propaganda–don’t fail to communicate (because you can always learn more by listening than by talking) and finally don’t forget to laugh. Life is supposed to be enjoyable, and you aren’t going to make folks feel comfortable unless you keep the atmosphere light and not overly grave and serious. Like the saying goes, Keep Calm and Smile On (I just made that up, actually, ha!).